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| add to favorites | Assistant Manager, Client Relations (IPLC) |
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| The Challenges: • Responsible for the effective and efficient operational management of call centre and customer service areas. • Lead and motivate a team of staff in providing consistent service delivery. • Manage customers’ feedback and ensure that their concerns are resolved promptly and professionally. • Achieve stated outcomes in customer service, process improvement and staff development. • Liaise and maintain good relationship with internal and external customers. • Carry out ad-hoc projects when required. Requirements: • A recognized degree with at least two years’ experience in a supervisory position • Diploma with at least five years’ experience in a supervisory position will also be considered. • Meticulous and analytical, possess excellent organizational and coordination skills as well as good interpersonal, communication and writing skills. • Driven, passionate and service minded. • Ability to exercise initiative, manage pressure, multi-task and work independently in a fast-paced environment. • Those with related experience or Nursing background will have an added advantage. Working location: West area Interested candidates, please email your detailed resume in MS Word format to info@cmc.com.sg, indicating job title with the following details: 1. Reasons for leaving for each past and current employment 2. Salary drawn for each past and current employment 3. Expected salary 4. Earliest available date Only short-listed candidates will be notified. | |||
| add to favorites | Singapore Research Services |
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| Carrying out a research? Need help? We can supply quick and easy access to information and research materials on request to meet your needs. To make an enquiry, please drop us an email to research_singapore@yahoo.com.sg | |||